Values & Integrity Statement

Affin Hwang Investment Bank Berhad holds fast to our Core Values as the main pillars of our business ethics as a leading and dynamic organization in the financial markets. Our Core Values serve as the link that tether management and employees to a common goal for the growth and sustainability of the Bank, our Board and all our employees.

Our Core Values of Integrity, Teamwork, Excellence and Pioneering (I.T.E.P) drive us to greater heights by guiding all our actions and principles in fulfilling our promise to 'Out think. Out perform.the expectations of all our stakeholders.

Our Core Values

1. INTEGRITY
    Honest. Trustworthy. Ethical.
    It is how we behave, wherever we are.

2. TEAMWORK
    Cooperation. Respect. Mutual Understanding.

    We cooperate and collaborate because we truly believe that by doing so, creates the best outcomes.

3. EXCELLENCE
    Distinction. Quality. Right Attitude.
    What we do, we do at the highest level.

4. PIONEERING
    Creative. Open. Driven.
    We succeed through creativity and openness to new ideas and ways of work.

The Bank’s commitment to its core values is driven by its abhorrence to any business practices or activities that expose its Board, employees, representatives or agents to any forms of unethical, fraudulent or corrupt conduct.

This is embedded throughout the Bank, from the Board of Directors and Senior Management to the non-management ranks, to uphold the spirit, letter of the law and regulatory requirements while preserving integrity and professional ethics at all times.


1. INTEGRITY

  • Be honest and do what we say.
  • Do the right thing even if nobody is watching. 
  • Conduct ourselves in line with the highest standard of integrity:
    • Full and uncompromising adherence to the Bank’s Code of Ethics and Code of Conduct..
    • Total compliance to our Gift Policy to maintain ethical work and business relationships and to avoid any conflicts of interest.
    • Zero tolerance to bribery and corruption in any form and substance, within or outside the office vicinity, in all business relationships with regulators, colleagues, clients, contractors, suppliers, and any 3rd parties connected with the Bank’s business and business interests.
    • Uphold values of transparency, honesty, trust and good ethics to create a conducive environment at the Bank, at work, as well as for personal wellbeing.
    • Maintain and enhance a secure and accessible channel for reporting of violations of the Bank’s core values by any party, within or outside the Bank, without fear or favour.
    • Develop a robust anti-bribery and anti-corruption infrastructure that identifies, arrests and counteracts against any opportunities for corrupt practices.

2. TEAMWORK

  • Work together, sharing credit for success and accountability for failure.
  • Be dependable and get the job done.
  • Be respectful to others, as well as strive to gain the respect of others.
  • Work as a team to uphold integrity as one organization: 
    • Give full support to all anti-bribery and anti-corruption efforts undertaken by the Bank, the government and to always be in tandem with all regulatory bodies governing the Bank.
    • Fight all temptations to indulge in corrupt and unethical practices as a team, giving full cooperation and support to the authorities and working together to ensure that adequate training is given to the management and employee on corruption prevention, ethics and integrity.
    • Understand and hold to the conviction that combating corruption is a team effort, with every member of the Bank, at every level of the hierarchy, are fully committed to the duty to resist and report corrupt activities to the relevant authorities.

3. EXCELLENCE

  • Strive continuously to exceed expectations, even when constricted with limitations, find ways to achieve the best possible outcome.
  • Persevere to find ways to do things better.
  • Maintain a “will-do” attitude and positive outlook.
  • Demonstrate excellence in integrity:
    • Behave with the distinction of an engaged expert in all conduct, such as dealings with clients, in ensuring that when we deliver results, based on fair play and professionalism, untainted by unethical behaviour and practices.
    • Maintain quality and performance of our employee which must not be sacrificed on the altar of expediency and convenience. 
    • Weave the right attitude into the moral fiber of everyone to enhance the culture of accountability in all dealings conducted by and with the Bank.

4. PIONEERING

  • Challenge norms and think outside the box.
  • Build new knowledge and be open to adjust our perspective.
  • Show the way and innovate to offer the best-in-class products and services.
  • Lead and ensure the sustainability of our integrity value:
    • Be creative in our war against bribery and corruption, to set our pioneering spirit as an early adopter to change our attitude towards unethical business practices.
    • Uphold the theory of diffusion of innovations – once momentum for change reaches critical mass, the change agenda achieves a life of its own and to use that momentum to drive out malpractices from all business dealings of the Bank.
    • Lead and sustain our integrity by mobilising every individual and component in the Bank’s business environment to say “No” to any form of bribery and corruption .


Affin Hwang Investment Bank Berhad is fully committed to embrace, live and promote these shared Core Values within its business structure as a way of life in the conduct of all its duties and responsibilities. Each and every employee of the Bank is expected to uphold and practice these values.

Continuous emphasis on these Core Values, with uncompromised integrity and a high moral and ethical sense of being will convey a strong corporate image to all stakeholders of the Bank in the pursuit of strengthening its market presence and impact as a trusted investment partner and reliable financial advisor.

Commitment to Eradicate Bribery & Corruption

Affin Hwang Investment Bank Berhad (“the Bank”) is licensed and regulated by the Central Bank of Malaysia (“BNM”), the Securities Commission of Malaysia (“SC”) and Bursa Malaysia Securities Berhad (“BSMB”). With the coming into force of Section 17A of the MACC Act, the Bank’s Anti-Bribery and Corruption Framework (“the Framework”) is the anti-bribery management system to implement policies and processes to prevent the occurrence of corrupt practices in all aspects of the Bank’s business interests. The Bank is further committed to implement the broader and more general expectation under the Prime Minister’s Directive 1/2018 to have a unit within the Bank’s corporate infrastructure for the oversight of overall good governance, anti-corruption and integrity.

The Bank adopts a zero tolerance policy against all forms of bribery and corruption. The Framework sets out its core policies and processes and embodied the T.R.U.S.T principles and how these principles will be achieved:

T - Top Level Commitment
R - Risk Assessment
U - Undertake Control Measures
S - Systematic Review, Monitoring and Enforcement
T - Training and Communication

The Bank strictly forbids acts of bribery and corruption in any form and fashion, and recognises that conducting business free of bribery and corruption is in its best interests. The Bank harbours great expectations of its directors, employees (“Bank’s personnel”) and external parties [such as clients, vendors, service providers, business partners, agents etc. (“associates”)] to work together to promote ethical business practices and foster a culture of accountability, fairness, honesty and integrity. The Bank imposes a high standard of care and due diligence on the Bank’s personnel and its associates to avoid situations of actual and/or potential conflict of interest. Policies such as those on procurement, recruitment, employees’ conduct and ethics, donations, sponsorships and gift taking and giving have detailed procedures in place to address, manage and eradicate all possible avenues of bribery and corruption. Employees are not allowed to solicit and are discouraged from receiving gifts, hospitality and entertainment from business partners and third parties. Where employees cannot politely refuse the gift, reporting of such receipts is required with the possibility of the gift being returned to the giver. 

In fulfilling this ambition of achieving a corruption-free business environment, the Bank’s Whistleblowing Policy (“WBP”) encourages reporting by the Bank’s personnel and associates of any improper conduct (includes disciplinary or criminal offences, acts and omissions) of the Bank or the Bank’s personnel in breach of any laws, guidelines and policies for the time being in force.

The WBP protects both the confidential information and the whistleblower from disclosure and detrimental action. Reporting of improper conduct requires details and information to assist investigations, which should include name(s) of the person(s) involved, date and location of the event, and provide supporting document/proof and can be reported through the Bank’s dedicated reporting channels as follows:-

1. Email to the following email address:
  Whistleblowing Committee
Email address: WBC@affinhwang.com
OR  
2. In writing and mailed or hand-delivered in a sealed envelope with the words “Strictly Confidential”, stating on the top left hand corner of the envelope: "To be opened by the Addressee only” to:
  Whistleblowing Committee (WBC)
Affin Hwang Investment Bank Berhad
3rd Floor, Chulan Tower, 3 Jalan Conlay,
50450 Kuala Lumpur, Malaysia
OR  
3. Reporting to other relevant avenues external to the Bank ie the Regulators or Law Enforcement Agencies:
  https://affinhwang.com/the-regulators-or-law-enforcement-agencies/

The Bank requires its associates, their holding company, subsidiaries, employees and agents that are directly or indirectly connected with the Bank and the Bank’s business interests to comply with and uphold all laws relevant to countering bribery and corruption and make timely reports through the channels provided, of any instances of corruption, improper conduct and conflict of interest.


LET’S WORK TOGETHER TOWARDS ZERO TOLERANCE FOR CORRUPTION!